Composing a Message

This article is intended to show all users how to utilize the Messaging Center in their telehealth platform.

Send a Message:

1. Click on the Messaging Center tab on the left side of the screen
2. Click on the Compose tab towards the top of the screen 
3. Click the Recipient field and select the recipient from the drop down list
4. Enter a subject and message
5. When finished, click Send

View Sent Messages:

Navigate to the Messaging Center click the Sent tab. This will show you all messages sent to clients via the platform.

View Saved Messages:

Navigate to the Messaging Center and click Drafts. Here, complete the message draft and send it.

Set away message:

Navigate to the Messaging Center tab and click Settings. Create and Save a message that clients will receive anytime they send a message.

Notifications:

Providers will receive a notification when they receive a message. Clients will get an email notification as soon as the provider responds.