VisuWell Release Notes - 9/16/2020

New + Improved

[VW-2544] - Include an option to send a welcome email to users created through the batch upload process.

• Batch upload now has the ability to send welcome emails to new users created through the batch upload process.

[VW-2694] - Advanced Video Solution Support for iOS and Android Native Video App

• Requires transitioning to the Visuwell Advanced Video Solution. Reach out to your account manager if you are interested in this solution.
• Users of Android and iOS devices will now be encouraged to download the native advanced video app that optimizes performance on mobile devices. If the user has the app installed, they will be encouraged to join the session within the app.

[VW-2703] - Provide an option for guests to join sessions by dialing in from a phone

• Requires transitioning to the VisuWell Advanced Video Solution. Reach out to your account manager if you are interested in this solution.
• Providers and Admins can now invite guests to dial into a session via a phone number.

[VW-2859] - Setting to default a video session layout for organizations with Advanced Video Solution enabled

• Requires transitioning to the VisuWell Advanced Video Solution. Reach out to your account manager if you are interested in this solution.
• Organizations can now be configured to default all of their sessions to a specific layout. Ask your success team member for assistance.

[VW-2877] - Allow providers and admins to change the layout in an Advanced Video Solution session

• Requires transitioning to the VisuWell Advanced Video Solution. Reach out to your account manager if you are interested in this solution.
• Providers and Admins can now change the default of their current sessions to a number of specific layouts. Users can access the layout button on the left side of a session where they find the option to mute their camera or mic.

Bug Fixes & Support

[VW-1542] - Change messaging when a user has failed a login attempt

• Updated the message that appears when users enter the wrong username or password. It will now say "Are you having trouble logging in? Try forgot password".

[VW-2513] - Safari support for entering credit card in the setup guide

• Fixed an issue that was preventing some Safari users from entering their credit card when setting up an account.

[VW-2839] - Provider new document upload issue when creating a message

• Fixed an issue that caused an email body to be deleted when a document was uploaded to the message.