- Click Settings on the top right of your account and make sure the "main" tab is selected
- Scroll down until you locate Notification E-mail Alerts
- Check the All Notifications box to make sure you don't miss any activity in the portal
- Click Save at the bottom of the page to save your changes
If you still aren't receiving email notifications after checking these settings, make sure to check the spam or junk folder in your email inbox and do a word search of your inbox. If your facility has an IT department, make sure they are not blocking the email notifications.