SIP Dial Out feature in Video Session

The Dial Out (H.323) function is only visible to the user types: providers, admins, and schedulers. This is most commonly used to call an interpreter for translation services during a video session.

*Note that this is not for calling a phone, but rather for a type of internet-based call to SIP devices.

1. Click the Dial Out (H.323) button on the left side of a Video Session to open the Dial Out Model
2. Search For A Device allows you to search all of the SIP/H.323 devices added to your organization. For instance, type “Spanish” and then click Dial Now to reach a Spanish interpreter
3. Manually Dial Out allows the provider to enter the address of any device. Note that this only includes internet based devices, not individual phone numbers.
4. Each provider can have a list of “Favorite” devices to quickly select from a dropdown. For example, using translation services, you could save the endpoints for common languages as favorites. Click here for instructions on saving favorites